Terms of Service
Welcome to RealU (“App”, “we”, “us”, or “our”). RealU is a daily authentic journal application that lets you capture a real front-camera moment each day, organize it on your calendar, and discover others' authentic moments through likes, comments, and messages.
By downloading, accessing, or using RealU, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the App.
1. Eligibility
You must be at least 18 years old to create an account and use RealU. By using the App, you represent that you meet this age requirement and that the information you provide is accurate.
2. The Service
RealU provides features that may include, without limitation:
- Daily Face Day recording (live front-camera capture; album upload is not the intended recording path for daily authenticity)
- Today calendar to review your records (current month free; past months may require VIP or coins)
- Explore feed of others' authentic records and posts
- Likes, comments, profiles, and one-to-one Chats (text and images)
- Optional VIP subscription and coins for in-app benefits described in the App
- Safety tools such as report and block
3. Accounts
You may sign in with Apple or email. You are responsible for maintaining the confidentiality of your account and for activity under your account. Notify us promptly of unauthorized use.
We may suspend or terminate accounts that violate these Terms, applicable law, or our safety standards.
4. Your Content
You retain ownership of content you create and upload (“User Content”), including photos, captions, messages, and profile information.
By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute that content solely as needed to operate and improve RealU (for example, showing your records in Today, Explore, profiles, and chats).
You represent that you have all rights needed to post your User Content and that it does not infringe others' rights or violate law.
5. Acceptable Use
You agree not to:
- Post illegal, harmful, hateful, harassing, or non-consensual intimate imagery, or any sexual content involving minors
- Impersonate others or misrepresent your identity in a deceptive way
- Attempt to bypass payment systems or safety controls
- Scrape, spam, or abuse messaging, likes, or comments
- Reverse engineer or interfere with the App's normal operation
We may remove content and restrict features when we believe these Terms are violated.
6. Third-Party Services
The App may rely on Sign in with Apple, App Store billing, camera access, and other third-party services. Their terms and privacy practices apply to those services.
7. In-App Purchases
RealU offers paid digital content through the Apple App Store. All payments are handled by Apple. RealU does not process credit-card payments. Information about product names, descriptions, and plans is available in the application and on the App Store listing.
1. Virtual Goods
Purchases grant a limited license for digital items for use strictly within RealU. They are not physical goods.
VIP includes membership benefits such as opening every past month in your Face Day calendar, and 7 free make-up credits each month to fill missed days.
Coins are virtual currency used within RealU to make up a missed day (after free credits) and unlock a past month. Coins have no cash value outside RealU.
Virtual goods have no real-world cash value. They cannot be exchanged, transferred, sold, or redeemed for currency outside RealU.
If an account is deleted or the application is suspended, unused coins or quotas may be forfeited unless otherwise required by law.
RealU reserves the right to adjust rates, unlocking requirements, quotas, bundles, or feature availability with reasonable notice. Promotional bonuses may be modified or withdrawn at the time of provision.
2. Auto-Renewable Subscriptions
VIP membership is offered as a subscription. Types include weekly, monthly, or 3-month durations.
Subscriptions automatically renew unless cancelled through Apple ID account settings before the end of the current billing cycle.
Charges are made to your Apple ID account by Apple, not by RealU directly.
You must manage and cancel subscriptions in App Store settings. To avoid charges, cancellations should be made at least 24 hours before the current period ends. Cancellation stops future renewals. Current periods are generally non-refundable unless required by Apple policy or law.
You can use Restore Purchases in Settings when signing in with the same Apple ID and meeting App Store eligibility.
3. Refunds and Billing Disputes
Refund and billing requests must be submitted to Apple in accordance with Apple's policies. We cannot issue App Store refunds directly. If a purchase is refunded or reversed, we may revoke the virtual items, quotas, or membership access associated with that transaction.
8. Disclaimers
RealU is provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free service, or that content from other users will be accurate or appropriate.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill arising from your use of RealU. Our aggregate liability for claims relating to the App shall not exceed the amounts you paid us for the App in the 12 months before the claim, except where prohibited by law.
10. Termination
You may stop using RealU and delete your account in Settings where available. We may suspend or end access if you breach these Terms. Provisions that by nature should survive (including licenses already exercised, disclaimers, and limitations) will survive termination.
11. Changes
We may update these Terms. Material changes will be indicated by in-app notice. Continued use after changes means you accept the revised Terms.
12. Contact
Questions about these Terms: francdot999@outlook.com
See also our Privacy Policy, EULA, and Support document in the App under Settings.